Request / Feedback

Send your request or feedback

Tell us what you are working on: a project idea, partner search, EU application, proposal draft or funded project. We will review your case and suggest the most useful next step.

What happens after you send the form?

Your message starts a human review. No paid order is created automatically.

1. We register your request

Your message becomes a SmartBot project case.

2. We review your stage and need

We identify whether your case is about partner search, application preparation, proposal assessment or funded project management.

3. We suggest the next step

You receive a proposed scope, required materials, expected result, timeline and price.

4. You decide whether to continue

Paid work starts only after scope and price are confirmed.

After your case is reviewed, you can continue in SmartBot to clarify details, upload materials, receive updates and follow the next steps.

How we communicate

Email is the formal channel. SmartBot is the operational channel.

First contact

Website form or email.

Case review

Human review by the SmartBot team.

Follow-up

Email and, if convenient, SmartBot / Telegram.

Project work

Structured case workflow, document exchange, reminders and updates.

Paid work

Starts only after scope, timeline and price are confirmed.

Human communication remains part of the service.

Use this form to request support, ask a question, share feedback, clarify whether your project fits, or describe a problem you are trying to solve.

* Required fields: name, email, organisation, type of message and short project case description.

Prototype form: no data is sent. In production this form will connect to email, Telegram admin notification or a project case database.